Solutions
Tailored Solutions for Every Department's Needs
The Change Management Platform with Built-In Generation AI and End-to-End Workflow Automation
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Workforce Management
Employee Engagement
Performance Reviews
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Talent Acquisition
Benefits Administration
Workforce Management
Employee Engagement
Performance Reviews
Talent Acquisition
Benefits Administration
Workforce Management
Employee Engagement
Performance Reviews
Talent Acquisition
Benefits Administration
Our comprehensive automation solutions are designed to address the unique challenges faced by every department in your organization.
Whether it's streamlining HR processes, enhancing IT efficiency, ensuring compliance, or optimizing operations, we offer out-of-the-box workflows that simplify tasks, reduce manual effort,
and improve overall productivity. By integrating our tools seamlessly with your existing systems, we enable your teams to focus on what matters most—driving innovation and achieving growth.
solutions
Empowering Your Teams with
Tailored
Automation
Our solutions are built to streamline workflows and boost efficiency across every department, allowing your teams to focus on strategic goals and innovation.
HR
Our HR automation solutions are designed to take the burden off your team by automating routine tasks like employee onboarding, payroll, and performance tracking.
With seamless integration into your existing HR systems, our workflows ensure that your team spends less time on manual processes and more time on developing talent. From improving employee data management to automating compliance with labor laws, we provide the tools to keep your HR department running smoothly and efficiently.
learn moreIT
Luma streamlines support and service management by automating routine tasks and reducing manual effort.
It fosters knowledge sharing across departments, enabling faster decision-making. Delegate repetitive tasks to Luma to save time and costs, reduce ticket volumes through self-service, and minimize callbacks with efficient ticket handling. Embrace a smarter, more connected approach that boosts productivity and optimizes resources.
learn moreCompliance
Stay ahead of regulatory requirements with our compliance automation solutions.
From automating audits to ensuring adherence to industry standards, our workflows are designed to simplify the complexity of compliance management. Seamlessly integrate our tools with your existing systems to monitor, track, and report compliance issues in real-time. By reducing manual efforts and minimizing errors, we help your team ensure that your organization remains compliant and up to date with the latest regulations.
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Operations
Our operations solutions automate key processes across your supply chain, resource management, and project workflows
We help identify areas of inefficiency and provide tailored workflows that streamline your operations, reduce downtime, and boost overall productivity. From inventory management to order fulfillment, our automation tools enable smooth, optimized operations that align with your business goals. Empower your operations team to focus on strategic growth and continuous improvement with minimal manual intervention.
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Authority
Discover Why Fortune 100
Enterprise
Trust Serviceaide
Gartner
“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”
Gartner
“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
Dana Hogan
” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”
Fabio Dias
“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”
David Goldstein
“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."
Antônio Guimarães
“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
Lu Yu
“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”
Mr. Ou
“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "
Brandi Dayhaw
“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."
Corey Smith
“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "
Fernando Mejia
“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
Cynthia Robinson
“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”
Rico Alonzo
“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
Shannon Smith
“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."
Gartner
“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”
Gartner
“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
Dana Hogan
” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”
Fabio Dias
“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”
David Goldstein
“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."
Antônio Guimarães
“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
Lu Yu
“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”
Mr. Ou
“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "
Brandi Dayhaw
“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."
Corey Smith
“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "
Fernando Mejia
“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
Cynthia Robinson
“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”
Rico Alonzo
“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
Shannon Smith
“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."
Resources
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Latest
in Service Innovation
Access expert insights, guides, and tools to optimize your service management and drive innovation.
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