Agentic AI that Turns Company Knowledge into Action

Luma 4.0 lets users access and search AI agents directly from the main dashboard, which supports dark mode. A list view is available under the Agents tab, where users can view agent details and export, import, or create agents. To create an agent, users provide a description of the desired agent and its capabilities. The Luma Builder Assistant generates suggestions, refines the agent through back-and-forth input, and produces a breakdown of the finished agent before publishing. Once configured, users can launch and test the agent by interacting with it directly, preview and modify the workflow, and run test cases. Under the Administration tab, users can manage users, roles, and groups. New users can be added and removed as needed. Roles can be modified to control which environments each user can access and manage. Users can also be assigned to groups such as IT or HR to apply department-level permissions. The dashboard provides visibility into activity across live agents. Filters are available for time period, users, specific agents, channels, and environments. Graphs display metrics including Trust Score, goal outcomes, conversation efficiency, user satisfaction, daily user activity, and latency and completion trends. Conversation summaries show the outcome and details of each interaction. Users can review frequently asked questions and inspect full request and response data. ROI tracking is available to measure the impact of deployed agents. Guardrails monitoring helps ensure sensitive data is protected. Reports can be generated directly from the dashboard for use in presentations and meetings. A Marketplace is available where users can discover and import ready-made tools and agents.