ChangeGear Digital

Solutions for IT and Enterprise

Companies are struggling to manage the escalating workload across all types of service management organizations from IT to business functions. Requests for services and information continue to grow. Assets proliferate and the need to manage the entire lifecycle is complex. Change and risk management, particularly for IT, is an important area. Companies seek to eliminate manual activities and leverage new technologies to improve productivity and efficiency.

Serviceaide Solution

Service Management must evolve beyond traditional models to meet complex, real-time demands efficiently. By leveraging automation and AI, you can change how you do business. Serviceaide can automate processes across technical workflows, business processes and services. With ChangeGear Digital Service Management, you can empower the business to operate and thrive in a rapidly changing, digital world.

Standard In All ChangeGear Digital Service Management Bundles

Enterprise Digital Service Management

Enterprises that provide diverse and unique ServiceOps choose our enterprise version. You can orchestrate business processes across multiple departments. You can manage information across the entire enterprise as well as create new content as needed. With advanced AI capabilities, Luma Copilot helps reduce the load on service staff with recommendations, predictive capabilities and more.

Included in Enterprise Version:

Serviceaide is a leader in modern service and support. Serviceaide’s vision is to transform service management, across IT, business, and customer service. Serving customers worldwide, Serviceaide applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deliver better experiences, provide enhanced self-service and empower service owners. Serviceaide transforms service through digital labor conversations, automation, and knowledge. For more information, visit www.serviceaide.com.