Solutions
Ship changes faster with guardrails:
risk-based approvals, real-time visibility, audit-proof records—for regulated IT teams.
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The Problem:
You're juggling backlogs, CABs, emergency fixes, and audits. Native change modules in big suites feel heavy; spreadsheets feel risky. What you need is speed with control-without rebuilding your service environment.
The Solutions:
Serviceaide Standalone Change Management adds modern change enablement to what you already run: configurable forms, risk scoring, drag-and-drop workflows, automated approvals, calendar intelligence, and a clean UI your team won't dread.
Capture & Enrich
Create CRs manually, via API, or from integrated tools; pull CI/asset context into the record.
Assess Risk
Score impact, urgency, and blast radius; auto-route to standard/normal/emergency paths
Approve with Confidence
CAB queues, delegation, branded notifications, and escalation rules keep decisions moving..
Implement & Coordinate
Interactive RFC calendar avoids collisions; define change windows, tasks, and checklists.
Verify & Close
Attach evidence, log outcomes, run reports; auto-close when criteria are met.
Control and manage every aspect of change management with automation, visibility, and AI-powered risk analysis.
Streamline change process by automating workflows for faster approvals
Maintain a single repository for all change records to enhance visibility.
Minimize risks from technology changes through effective planning and execution.
Ensure comprehensive documentation of changes for audits and regulatory reviews.
Support operations by aligning changes with business continuity plans.
Use AI anticipate risks and proactively manage change challenges
Our change management solution reduces risks, enhances efficiency, and ensures compliance in a dynamic IT environment
Automate routine change processes, freeing up resources for more strategic tasks.
Centralized records and automated workflows simplify change tracking and compliance.
Monitor every change stage to prevent disruptions and minimize failure risks.
Streamlined workflows and notifications speed up change reviews and approvals.
Thorough documentation of changes ensures audit and regulatory readiness.
Improve collaboration between IT, business, and compliance to align changes with goals.
Manage every kind of change with one AI-driven platform built for speed, consistency, and compliance.
Gain end-to-end visibility and audit-ready documentation while accelerating approvals and reducing risk with intelligent, automated governance.
Risk scoring + required approvals = fewer rollbacks. Pre-deployment checks and templates make success repeatable. Pass Audits Without Panic
System of record, immutable histories, and evidence in one place. Role-based access, SSO, and clear trails.
Delegations, reminders, and escalations keep CABs on schedule. Branded emails + mobile access meet approvers
where they are.
ITIL-aligned defaults out of the box. No code required—visual designer for forms and workflows.
Our change management solution supports various industries by providing flexible, automated solutions for change control and compliance
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A snap-on change enablement layer—risk scoring, approvals, calendars, and audit evidence—without
replacing your ITSM.
Faster approvals, fewer failed changes, and audit-ready trails—implemented in hours using
ITIL-aligned defaults.
Typical teams launch in hours: connect ITSM, pick defaults, configure risk, pilot with CAB,
then scale.
Yes—add/modify fields, rules, and dependencies with a no-code visual designer.
No—drag-and-drop builder; test and publish without scripting.
Delegation, branded notifications, targeted reminders, and escalation rules keep CAB decisions
on schedule.
Yes—SSO (SAML/OAuth), directory sync, and fine-grained RBAC.
Yes—APIs/webhooks for automatic CR creation and bidirectional sync; link CIs/assets for context.
Monthly/weekly RFC calendars, blackout windows, freezes, and conflict warnings.
Yes—system of record with immutable histories, attachments, reports, and easy export.
Access expert insights, guides, and tools to optimize your service management and drive innovation.
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