IT Asset

IT ASSET MANAGEMENT

Get Rid of Hard-to-Manage Spreadsheets

Gain deeper insight into your organization’s assets across their lifecycles. ChangeGear’s advanced Asset Management capabilities gives you the ability to manage valuable resources, such as IT hardware, fleet vehicles, mobile devices, and more. Track attributes of non-technical assets with ease, and know important things about them like depreciated value, warranty status, and location. With our proven track record of success across industries, the Serviceaide team is here to give you a winning Asset Management Strategy.

MANAGE ALL OF YOUR ASSETS THROUGH A SINGLE PLATFORM

Know where your assets are, what they’re worth, and who’s using them with ChangeGear’s Asset Management.

• Accurately plan and budget for hardware refresh cycles by tracking the age of assets.
• Know ‘problem’ assets by having them linked to incident and service tickets.
• Avoid rework and ‘walking around to count’ assets with a single, standard system.
• Import from spreadsheets, ‘ad hoc’ databases, Finance, and other sources to build a single source of truth.

SUPPORT STRONG IT CONTROLS AND IMPROVE VISIBILITY OF ASSETS

Finance departments experience budget savings by relying on ChangeGear’s Asset Management. Our software will help your Finance department:

• Monitor organizational inventory depreciation in real time.
• Accurately report asset types and counts without having to go through IT.
• Improve asset spend and budgeting by identifying old, costly-to-maintain, and unreliable assets.
• Track assets by department, age, value, etc. through configurable fields.

ACHIEVE REGULATORY COMPLIANCE

Meet your organization’s compliance benchmarks with ChangeGear’s Asset Management. Our intuitive software will help your Compliance team:

• Access real-time reports and executive dashboards on asset usage.
• Know where an asset is and who’s using it.
• Track equipment inventory levels.
• Follow an asset throughout its lifecycle.

ABOUT SERVICEAIDE

Serviceaide is a leader in modern service management. Serviceaide’s vision is to transform service management, across ITSM, ESM, and Customer Service. Serving customers around the world, Serviceaide applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deliver better experiences, provide enhanced self-service and empower service owners. Serviceaide transforms service through digital labor conversations, automation, and knowledge.