ChangeGear Luma AI

Advanced Bundle

CHANGEGEAR 8 WITH AI ADVANCED BUNDLE

ChangeGear 8’s Luma AI Advanced Bundle is a set of advanced, AI-features that are included in ChangeGear Service Manager. These robust capabilities allow you to leverage AI to improve productivity, decision making and reporting. These flexible features and functions are bundled together allowing you advanced Intelligence, Change, and Enterprise.

Luma AI Advanced Bundle

AI and Machine Learning

Our machine learning engine has been enhanced to:

Field Recommender

Speed up ticket completion:

Smart Responder

Provide users with smart self-service:

Suggestion Center

Harness the power of intelligent suggestions to:

Trending Events

Identify and provide faster resolutions to events or problems affecting multiple users:

Predictive Analytics & Smart Dashboard

Utilize your personalized dashboard to:

ABOUT SERVICEAIDE

Serviceaide is a leader in modern service and support. Serviceaide’s vision is to transform service management, across IT, business, and customer service. Serving customers worldwide, Serviceaide applies breakthroughs in artificial intelligence, machine learning, and natural language processing to deliver better experiences, provide enhanced self-service and empower service owners. Serviceaide transforms service through digital labor conversations, automation, and knowledge. For more information, visit www.serviceaide.com.

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