Solutions
Advanced Report
Enhancements to ISM
Advanced Report Enhancement to ISM
| System | Duration | StartTime (IST) | EndTime (IST) | Local Start Time | Local End Time |
|---|---|---|---|---|---|
| CSM3 Prod (NA) | 90 Mins | 14-Apr-2025 10:00AM IST | 14-Apr-2025 11:30AM IST | 13-Apr-2025 9:30PM PDT | 13-Apr-2025 11:00PM PDT |
| Comments: The Advanced Reporting system will be unavailable during the maintenance window but will have no impact on ServiceDesk functionality. | |||||
| CSM2 Prod (EMEA) | 90 Mins | 14-Apr-2025 12:00PM IST | 14-Apr-2025 1:30PM IST | 14-Apr-2025 7:30AM GMT | 14-Apr-2025 9:00AM GMT |
| Comments: The Advanced Reporting system will be unavailable during the maintenance window but will have no impact on ServiceDesk functionality. | |||||
THE FOLLOWING NEW FEATURES AND UPDATES ARE INCLUDED IN THIS RELEASE:
- Streamlined User Experience and Accessibility: More modern and customizable interface and better accessibility features.
- Reporting Features: Enhanced visualizations, interactive dashboards, and ad-hoc reporting with drag-and-drop functionality for more insightful reports
- Performance: Significant performance supporting high-concurrency environments and large data sets and scalability improvements.
- Scheduling/Automation: Advanced scheduling options and report delivery flexibility.
- Access to Modern Features with Legacy Support: The new version ensures that legacy reports and dashboards continue to work without the need for redesign
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