NERC CIP isn’t just a checklist—it’s a living program that has to prove security, resilience, and accountability across your Bulk Electric System (BES) assets. That proof gets much easier when change governance, release planning, approvals, and evidence capture happen in one system that was built for compliance from the start. Below is a practical, feature-first walkthrough of how to operationalize NERC CIP V5 obligations with ChangeGear’s change management capabilities—covering Change Events, CAB meeting management, Forward Schedule of Change, Change Log tracking, Pre-authorizations, KPIs & reports, and a built-in audit trail and history, all delivered in a single view with fewer clicks and preconfigured workflows to get you productive fast.
At the core of NERC CIP V5 is demonstrable control over your BES cyber systems: identify what matters, protect it, monitor it, respond quickly, and—critically—prove that your controls are in place and effective. That means every material configuration change, access change, and control change must leave a trustworthy trail: who approved it, what changed, what tests passed, when it was released, and how it affects downstream services and obligations. A modern change platform makes evidence a by-product of normal work, not a separate project bolted on at audit time.
ChangeGear is designed to streamline the entire change and release management process so organizations can meet audit and compliance requirements. A central repository of change information automatically captures risk documentation and record history, which dramatically reduces the time to complete audit reporting. In practice, that means approvals, timestamps, artifacts, and risk assessments are born in the record—not reconstructed from screenshots later.
CIP programs collapse when calendar collisions and maintenance windows are hidden in email. ChangeGear’s Change Events Calendar makes windows and blackout periods visible to planners and implementers, and you can embed the calendar right into the change request so constraints appear at the point of planning. Teams and leaders get an enterprise-wide view of the schedule to coordinate across IT, Ops, and compliance deadlines—exactly where NERC expects you to prove control over what’s changing and when.
This visibility is also codified as features of the edition: Change Events and Forward Schedule of Change sit alongside Change Log Tracking, Pre-authorizations, and Change KPIs & Reports—the day-to-day tools you need to make CIP dates and control windows non-negotiable.
The Change Advisory Board exists to add judgment where automation can’t. ChangeGear supports in-person or virtual CAB meetings, with visual reporting, metrics, and KPIs so decision-makers arrive prepared and decisions land directly in the change record. Use CAB for cross-domain or high-risk changes, while low-risk, pre-authorized changes flow through automated gates. That balance is exactly what a risk-adaptive CIP program needs.
From a capabilities view, CAB Meeting Management is delivered at the edition level for Change Manager itself—so the rigor auditors expect is not an add-on; it’s the default.
Investigations and audits hinge on “show me what changed.” ChangeGear’s design automates the collection of critical risk documentation and change record history in a central repository, so you can pull the full narrative—approvals, risk scores, attachments, deployment notes, outcomes—without swivel-chair forensics. Think of it as a permanent History tab: the story of the change lives with the change.
The matrix calls out Change Log Tracking explicitly, alongside Change KPIs & Reports and Change Events—a cluster that underpins CIP evidence and trend analysis.
Not every change should visit CAB. For repeatable work with proven controls, pre-authorizations let you approve in advance, often based on team performance, so routine patches or configuration updates move quickly while still writing the audit trail. Because ChangeGear supports multi-modal processing (ITIL, DevOps, and business-oriented controls), you can set different policy rails per risk class and domain—perfect for CIP environments where the same platform must serve OT, IT, and corporate change.
The feature matrix reflects this: Pre-Authorizations and Multi-Modal Change Processes are first-class capabilities, so your risk-based routing isn’t a custom build—it’s built-in.
Good governance shows up in the numbers. ChangeGear provides dashboards with visual reporting, metrics, and KPIs, along with automated notifications and easy calendar exports (ICS) to keep stakeholders aligned. For CIP leaders, this makes it straightforward to show cycle times, failure rates, deferrals by risk band, and adherence to windows—proof that controls are real and effective.
At the capability level, Change KPIs & Reports are included with Change Manager, so you’re not wrestling spreadsheets to tell your compliance story.
A CIP program fails when the “official” path is slower than shadow processes. By embedding the Change Calendar into the request, surfacing CAB context where decisions are made, and consolidating evidence, ChangeGear shortens the distance between intent and approval. Operators spend time moving work forward, not hunting artifacts. That ease of use is a quiet superpower in CIP: when the right path is the easiest path, your evidence gets better automatically.
You don’t start from a blank canvas. ChangeGear includes codeless, built-in change model workflows for ITIL, DevOps, and business processes, tied to the policy rails you define. In practice this means you can stand up change control that satisfies CIP auditors quickly, then tune local variations without code. The platform is explicitly designed to streamline change and release so compliance keeps pace with delivery.
Start by making change the single front door for CIP-relevant work. Embed the calendar in the request, publish the enterprise schedule, and define risk bands that align to pre-authorization criteria, CAB triggers, and blackout windows. Turn on the central repository so every approval, artifact, and history entry lands in the record by default. Then pull a weekly KPI slice that shows throughput, deferrals, and adherence to windows by risk band. In parallel, stand up a control-change path for policy and standards updates, so you can prove who approved the control, when it changed, and where it’s enforced. Within a quarter, you’ll shift audits from forensic exercises to simple exports—because the story is written as work happens.
NERC CIP V5 rewards programs that are fast, boring, and provably safe. With Change Events, a shared Forward Schedule, disciplined CAB, Pre-authorizations for routine work, KPIs & reports to steer the program, and a built-in audit trail and history—all in one view—you turn compliance from an interruption into how you ship and secure change every day. And because the workflows are preconfigured and codeless, you can be operational quickly and keep iterating as your environment evolves.


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