Products

Changear ITSM + Luma AI

ChangeGear ITSM

Streamline & automate enterprise service
and support management processes.

Change Manager

Automates, assesses risk, and controls changes.

Service Desk

Centralized hub for all user support and service requests.

Service Manager

Centralized management, automation, and control for all services.

Luma AI

The Agentic AI engine for service automation and user support.

Luma Knowledge

Access your knowledge where you work from!

Luma AI Skills

Automated decisions, conversational support, and proactive service insights.

Solutions

For enterprise service and support teams that are overwhelmed by high volumes of tickets, disconnected systems, and slow change processes, and need a smarter, faster way to manage change, access knowledge, and resolve issues.

Change Management

Streamline approvals, ensure compliance, and accelerate transformation.

Knowledge Management

Capture, curate, and connect enterprise knowledge.

Service Management

Deliver faster, smarter service experiences at scale.

Industry Solutions

Deliver faster, smarter service experiences at scale.

Resources

Knowledge at Your Fingertips

Explore our curated resources for insights, guides, and tools to drive your business forward.

Resource Library

Empowering You with Insights

Stay ahead with the latest trends—all in one place.

Company

Driving Innovation Together

Discover our commitment to delivering transformative solutions for modern businesses.

Company

Building a Smarter Future

Learn how we empower organizations worldwide with technology that enhances productivity and fuels growth.

Customer Impact Brief

ESM Baseline

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