Welcome to Sam Acchione - VP of Finance

Sam brings with him many years of experience running Finance Operations of technology companies in different roles.  Most recently, he was VP of Finance for Aerohive Networks as they were going thru their IPO process.  He has also spent 3 years at Blue Coat Systems in charge of their FP&A function. Sam was my Finance Controller for the Products Organization there for over 4 years.  

Welcome Sam

New ServiceAide Partner - Entiis


Singapore-based ENTIIS is a total solutions provider specializing in IT Infrastructure and Security Management. We implement, manage and secure mission-critical IT assets across all industries and the public sector. ENTIIS’s team of experienced technology experts ensures your organization’s IT projects and services are always delivered on time, on budget and on target.

New ServiceAide Partner - CSS

Corporate Software Services, Inc. (CSS) is a global consulting services provider focused on delivering innovative business and enterprise ready solutions across all technology platforms, operating systems and infrastructures. We empower companies to structure, organize and manage their workflow, assets, policies and procedures with greater efficiency.

New ServiceAide Partner - Synergy


Based in Ecuador, offering more than 15 years’ experience providing technology services like

  • ITIL Service Desk
  • Monitoring of networks and network applications systems
  • User experience and website monitoring
  • Business process automation
New Release - Goldfish
  • Goldfish
    This release focused on analyst productivity, performance and user experience. We included eight customers created ideas from the Cloud Service Management community. In total, we have now included 50+ customer ideas since our community voting process began in July 2014.Key Enhancements
    Analysts and end users can now find tickets, users, catalog items, assets, and configuration items faster with our greatly improved Elastic Search feature. This search supports a huge set of advanced search parameters to allow power users to query the system for very specific results. This greatly improves analyst productivity. Elastic search also lays the groundwork for improving search and performance in other areas of the application in the future.
Partner Program Announcement

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