Includes All Features and Web and Mobile Apps for Using the Service Management Edition
No Fee for End-Users
Named licenses – dedicated credentials that grant unrestricted access to a specific person.
Concurrent licenses – shared credentials that grant simultaneous access. This is useful to contain costs when people need access but not at the same time, such as people who work on different shifts and level-2 analysts who only need occasional access.
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with a price quote for the Service Management edition.