There is no faster way to create and offer
individualized Service Management solutions
Organizations grow in multiple dimensions, necessitating that their IT resources and infrastructure also scale in multiple dimensions. Capturing new business and growing revenue requires launching new services and acquiring new customers. Ordinarily as you launch each new service, your IT team must ensure that the IT infrastructure scales to maintain optimal responsiveness and performance of your applications. Hyper-SaaS and hyper-scalability however aren’t ordinary. You now have an extraordinary way to grow and compete for new business by offering scalable SaaS solutions. That’s why hyper-scalability is unique and so valuable, it empowers you to scale both your business and the corresponding IT infrastructure in harmony with minimal IT burden and cost.
Easily Scale Your Infrastructure, Your Services and Your Business
Our architecture and applications are all designed from the ground up to run in the cloud and scale to support increased activity and data storage. More incident and problem tickets, more service requests, more status requests, more end-users, more support analysts, more change management plans, more assets and configurations to track, and more data are all easily accommodated. You only need to grow your business, and not be concerned about scaling and managing the underlying the infrastructure – that’s our job.
Service Management Scaling
You can offer robust and proven Service Desk and IT Service Management solutions for commercial sale and/or to serve unique needs of your internal departments with dedicated Service Management solutions. Creating and operating your own Service Management solutions has been streamlined so you only need to adjust configuration settings and customize workflows, without developing code and managing infrastructure. You can easily track, manage and assign dedicated support analysts so you can tailor the services you provide to each customer.
When offering new solutions, you’ll want to be agile, to address market opportunities ahead of your competitors and react quickly as your understanding of your markets increases. Leveraging the Hyper-SaaS architecture gives you a simple, cost-efficient and risk-free way to deliver your own unique and differentiated SaaS solutions. With business scaling you can quickly and effortlessly become a provider of SaaS solutions; so you can expand your product line in timeframes as short as hours and days.